Support and appeals
Help with account access, privacy, accessibility, copyright and moderation.
Active · Version 2026-10-19.4
Get help #
Use the privacy and support center for account-data requests and moderation appeals. Include a receipt or content identifier and explain the issue. Do not include passwords, authentication codes, payment-card details or sensitive documents in the general description.
Copyright and intellectual property #
Use Report → Copyright for an initial content concern. A formal notice should identify the work, the allegedly infringing content and its location, your contact information, your authority to act and the statements required by applicable law. The operator must publish its working copyright contact and any required agent details before representing this as a complete statutory notice process.
Accessibility and technical issues #
Describe the affected screen, app version, device and what you expected. You can use EIZO on the website when you cannot use the app. Reporting accessibility barriers or security issues does not require posting the issue publicly.
Operator contacts #
Operator: Watkins Labs. Contact corp@eizo.watkinsx.com for support, privacy, safety, moderation appeals and account-access issues. Include the relevant receipt or content identifier and a concise explanation. Do not send passwords, authentication codes or copies of suspected illegal imagery.
The Watkins Labs platform owner monitors support and safety reports sent to corp@eizo.watkinsx.com and the service’s report queue. Continuous monitoring and a fixed response time are not promised. This is not an emergency service; contact local emergency services for immediate danger.